Security Audits / CCTV Risk Assessment / Business Continuity / Corporate Security / Asset Protection / Vendor Management / AML legislation / Security Awareness & Investigations / Project Controllership / Project Management / Lean Six Sigma - green belt /CISM trained
PERSONAL STATEMENT
Technically sophisticated professional with extensive experience in Security Training, Operations, Project Management, Audit, Risk Assessments, and Compliance management.
Highly accomplished in the creation of Security and Crisis Management framework documents and procedures.
Strong expertise in designing and deploying electronic security systems to offices, industrial units and senior executive residences.
Proficiency in developing Management Information Systems that support the delivery of all physical security-related functions of the organisation
A pragmatic, experienced and innovative individual that leads in the creation and implementation of crisis management, loss prevention and business continuity plans. .
CAREER ACCOMPLISHMENTS
· Planned framework documents for Security procedures, Crisis Management, Employee Travel Security and Travel Security for Global Leadership team.
· I implemented programme of risk assessments for all offices under my control and lead the implementation of measures that ensured company saved 40,000 dollars in compliance costs on each project
· Designed and delivered the electronic security systems, employee travel safety program, which resulted in increasing employee utilisation by 350% in the first year.
· Enabled trends analysis at 80% pace, and implemented specialist job roles resulting in the increased operational efficiency of the security control room team.
· Designed and implement security control room roles and procedures, saving the company x amount by reducing reliance on outside contractor.
· Streamlined a recertification access report from a manual process to a fully automated electronic service, which resulted in a time saving of 80%
· Won Leadership in Action Award in 2016, and stayed on top of the leader board from 220 teams globally.
PROFESSIONAL EXPERIENCE
DHSC - NHS Test & Trace June 2021 - Present
Physical and Personnel security risk analyst
Core Responsibilities include Change Management, Commercial Awareness, People Management, Project Management, Risk modelling, Influencing Operations of test and trace labs, Policy and Senior Stakeholders, Officials, Ministers and Directors.
AMAZON 2017-Feb 2021
Physical Security Program Manager
Identify and establish relationships between the company and outsourced security partners, Coordinate the implementation of new technology into the existing security infrastructure with a focus on decreasing shrinkage with the Delivery Station and Facility Centre environments. Produce White Papers to obtain the business and financial approval for the introduction of technological security solutions including VMS, Security Camera, IDS and integration systems.
· I Identified and implemented a mobile security system with remote connectivity for a fleet of lorries.
· I Introduced a temporary solar power security camera and alarm solution
· Successful in the management of multiple projects with a budget exceeding 3 million GBP
· I further developed a system fault reporting tool, allowing the team to prioritise between planned projects and system enhancements/repair
WESTERN UNION 2012-2017
Director of Physical Security and Crisis Management
Establish relationships between the company and outsourced security partners, and also with high-level law enforcement, intelligence, government and private sector counterparts to include in-country and international security agencies. Develop access control and perimeter protection. I developed the control of operational procedures to enable business function. Successfully conveyed and verified security requirements while managing the region’s physical security procurement processes and requisitions.
· I Implemented and managed the EMEA and CIS Regions Physical Security program to ensure the safety and security of employees, visitors and assets.
· I was responsible for the reduced risk to facilities/property by identifying threats, recommending and implementing mitigation measures
· Regularly conducted AML training, in partnership with the internal Fraud Investigation Team, to apply Anti Money Laundering techniques and ensure the protection of the company’s interests and confidentiality.
· Budgetary responsibility for planning and implementation of safety and security measures for global business units
· Supported the company’s executive facilitation and event planning programs, and also shared service investigative needs, Crisis Management situations and Business Continuity planning.
G4S 2011-2012
Control Room Supervisor
Headed a team of Security Cameras operators and patrolling security officers. Ensured the safety and security of commercial employees, contractors and visitors. Maintained contemporary advice on security threats in liaison with Corporate Group security management and external security providers/agencies.
· Resolved issues in complicated situations that occurred in various premises, led to obstruction of the core business, and interfered with customers.
- I assisted in the development of policy and procedures for the operation of the control room.
- Developed the rostering system to ensure all control room shifts were covered.
BARCLAYS CAPITAL 2003-2011
Security Compliance Manager
Designed the security procedures with accuracy and relevance. Oversaw the auditable functions of the security control room, and ensured auditable documentation was collated and filed correctly. Led a team of 9 control room operators, and offered support to the global facilities teams. Daily ran shifts and assessed training needs of team in electronic access control systems.
Conducted risk assessment and oversaw the physical security training for a team of Data centre security officers.
· Ensured the maintenance and effectiveness of the control room by introducing real time security scenarios including aggravated Trespass, Kidnap and Telephoned Bomb Threats.
- Developed the successful change in the operation of the control room function, separating the operation from a general security duty a specific job function with a dedicate team.
PALL MALL - 2000 - 2003
Security Operation Manager
Managed a portfolio of clients ensuring full trained, uniformed and competent security guards are deployed to assignments. Regular client facing relationship building ensuring SLA's and KPI's were achieved. Budgetary control and negotiation of annual increase for service delivery. Identify opportunities for business growth within the manned guarding sector.
TECHNICAL PROFICIENCIES
Software:
Advanced user of Microsoft Office including Access, Excel, Word and Power-point, advanced user of Sharepoint.
Operating Systems:
Possess working knowledge of electronic access control systems, intruder detection system and close circuit television systems.
Program Management Software
Salesforce – Spectre, Clarity PPM, Tableau and Playbook
Technology
IDS: Bosch, Galaxy :: ACS - Lenel, CCure9000, Schlage :: CCTV - BOSCH, Avigilon, Axis, Dahua, Flir, Milestone
EDUCATION and CERTIFICATIONS
ASIS – Physical Security Professional (PSP)
TAPA – (FSR)
International Security Management Institute: Certified Security Management Professional
Stonebridge Associated Colleges: Security Management Diploma
Professional Body Memberships
ASIS | the Security Institute | Security and Special Interest Group | City and Security Risk Networks
Member of the International Security Management Institute
Professional Qualifications/Training
First aid in the workplace | First aid (De-Fib)| Griffin (2010) | Fire Marshal Training
CompTia A+ | European Computer Driving License | SITO Train the Trainers Part 1& Part 2 | SITO Exam management
CAREER DEVELOPMENT COURSES
Lean Six Sigma - Yellow belt (2020)
Lenel 7.4 - (2018)
Axis Security Camera – Network Video Fundamentals & Design Network Video Solutions (2016)
Flir/DVTel CCTV Horizon/Meridian Engineer Course(2016)
Tyco CCure 9000 System Manager Course (2015) | Tyco Ccure 800 System Manager Course (2014)
James Machin
REFERENCES FROM BILL BRIGGS - BARCLAYS CAPITAL
Reference from Bill Briggs Regional Security Advisor (UK&Western Europe)
'I first got to know James in April 2006 when I joined Barclays Global Corporate Security as a Regional Security Manager covering part of Europe and Africa. At that time I was very heavily involved in the rollout of globally networked electronic security systems to the newly formed Barclays Wealth and parts of Barclays Global Investors. This was a £10 million project, but very little had been committed to it in terms of internal operational resource. James was a senior manager, within the contract security team, which supported the Barclays Capital Investment Banking business globally. It was quickly clear to me that James had personally developed most of the systems that they operated on at that time. I will always be grateful to James for responding to my requests for help so positively and effectively despite not being asked to do so by his own direct line management. James played an indispensable role in extending the good practice that had been developed in Barclays Capital across the new estate. This included leading the evolution of processes and systems in our Security Control Room in London. At the beginning of the process it was monitoring and supporting a single campus in Canary Wharf and by the end it was directly supporting over 80 sites in Europe and the Middle East. The London Security Control Room team also provided leadership by example to satellite teams in control rooms in New York, Singapore, Moscow, Johannesburg and a number of other locations.
During 2009, following a departmental organisation, I filled the role of Global Corporate Security Vice President responsible for the United Kingdom and Offshore Islands. James’ support again proved invaluable as we extended our coverage across the remaining smaller Barclays Wealth sites and began to embrace Barclays Corporate sites following a wider reorganisation of the bank. He also played a critical role in further developing the governance and assurance processes around our systems to meet the increasingly detailed demands of the bank's Compliance and Internal Audit functions. During 2010 onwards, when I had moved on to be VP responsible for Western Europe, I continue to turn to James for support and advice as we develop new teams and capabilities in that region.
Throughout the period that I worked with James he was constantly battling with a huge workload and a wide range of sometimes competing demands from many different clients-effectively he ended up with responsibilities at local, regional and global levels. Despite this, he almost invariably delivered what was required.
I would summarise the positive attributes that James brings to any task as:
· Positive attitude.
· Enthusiasm.
· Client focus.
· An incredibly strong work ethic.
· Deep experience and knowledge of the systems, processes, and procedures needed to maintain security at individual sites or campuses and to run effective 'control room' operations.
The development area that James continued to work on in the very demanding circumstances that I've described above was the 'reverse side' of his positive attitude and client focus. This obviously creates a risk of accepting more demands and work than he and his team can effectively cope with. I saw James continually develop his skills in managing client expectations over the period I worked with him. While maintaining a tremendous client focus and an analytical approach to understanding requirements he did become much more likely to say 'let me take a look at that for you' rather than an immediate yes. I'm sure that James will maintain this discipline in any new role he takes on, and as a result, his excellent professional attributes will deliver significant benefits to his employer.'
Regards, Bill
Regional Security Advisor (UK&Western Europe)
BP International Ltd
Mobile +44(0)7990685490
Ref froM KENDALL KERN - WESTERN UNION
To whom it may concern. Dear Sir or Madam,
I had the pleasure of hiring James Machin as a Senior Security Manager with Western Union in August of 2012.
He was a very dedicated employee and a great team worker during his tenure with the Global Safety and Security Team. His work ethic and desire to learn was refreshing. James picked up the job duties quickly and effortlessly. In 2015 James was promoted to Security Director. Part of James security duties and responsibilities included directing global physical security programs, the coordination of contracted guard services and security access management control systems. It was my pleasure to work with James during our time together at Western Union.
Best Regards,
Kendall Kern
Former Senior Security Director
Western Union
Solution orientated, Security Professional, seeks employment
Welcome! I am available for immediate start - please check out my CV and get in touch for further information.